A widespread Zoom outage on Monday affected schools, courtrooms and other places of business that had been relying on the video conference platform during the coronavirus pandemic.
“We have received reports of users being unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them,” the company told ABC News in a statement. “We sincerely apologize for any inconvenience.”
The company’s live service updates portal still listed partial outages for both its webinar and meetings services as of early Monday afternoon.
The outage appeared to be affecting parts of Europe and most of the U.S. East Coast, according to ABC, with several school districts and other institutions confirming an outage. Atlanta Public Schools, Texas’s Carroll Independent School District and the Michigan Supreme Court all wrote that the outage had interrupted their operations.
The company announced later in the morning that it was “deploying a fix” to resolve the interruptions.
The public health risks of mass in-person gatherings have made the video call service a vital lifeline for schools and other gatherings.