Ken Klippenstein, an investigative reporter for The Intercept, said Monday that “there’s no way” that Amazon management didn’t know about the “routine” practice of drivers peeing in bottles while trying to meet delivery quotas.
Klippenstein told Hill.TV’s “Rising” that his reporting on claims that drivers had to urinate in their vehicles to meet delivery expectations uncovered documents that showed internal knowledge on the practice.
“There’s no way people all over management didn’t know this was happening because we have these documents that establish policies for how to handle these things when it becomes known or becomes made public,” he said.
Klippenstein said he spoke to more than a dozen people who all said “they had at least some experience with this kind of thing,” calling it “unfortunately the reality of life for many.”
“There were drivers that were telling me, ‘I haven’t spent a day driving where I haven’t done this’ in order to meet their crazy delivery quotas,” he said. “So not only does it happen, it’s routine.”
Last week, Amazon faced criticism for discrediting the drivers’ claims in a series of tweets, including in a response to Rep. Mark Pocan (D-Wis.).
Klippenstein said those tweets were “not only making a falsehood” but “consciously so.”
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